Insights
Notes from 15+ years on the internet
Building, breaking, and fixing things — website design, security, and the tools we build for ourselves and our clients.
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What ‘Website Maintenance’ Actually Means
Care plans, unpacked: what maintenance actually covers, what it doesn't, and why prevention costs a third of emergencies.
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Anatomy of a Botnet Attack: 9,672 IPs in 40 Minutes
An anonymized incident from our operations log: how a search-spam botnet was contained in 40 minutes, and what we changed so it stays contained.
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The Consumption Voucher Scheme by HKSAR
The Consumption Voucher Scheme by the HKSAR Government will open for registration on July 4, 2021. Eligible residents would be able to register the HKD $5,000 voucher online via https://www.consumptionvoucher.gov.hk/ until August 14, 2021. “If you apply the voucher before July 17, 2021, you would be able to receive the digital voucher on August 1, […]
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The Transaction Fees Charged by Stripe
Pay-as-you-go, with no setup fees, monthly fees, or hidden fees — here is what Stripe actually charges Hong Kong merchants, card by card and wallet by wallet.
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Introducing Stripe: The SaaS Online Payment Platform
Stripe builds economic infrastructure for the internet — and it is the payment platform we reach for when a client needs e-commerce that just works.
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Business Detail Required for Setting Up a Stripe E-Commerce Account
Setting up Stripe for a Hong Kong business? Here is the full checklist — company details, representative info, bank details, and supporting documents — bilingual, as we give it to our own clients.
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Adding a FAQ section for time saving
Clients or prospects, if they are interested in your products / services, may have lots of questions which they would like to ask you. Creating a Frequently Asked Questions (FAQs) section in your website saves both your time as well as the time of the users. Making customer services more efficient Customer services require heavy […]
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The new privacy policy affecting email marketing
The Personal Data (Privacy) Ordinance was amended last year and the direct marketing provisions has been effective starting from 1 April 2013. The prevailing phenomenon was that companies purchased a bulk list of emails and deliver the marketing email with a link to unsubscribe from future campaigns. Companies actually did not receive any consent of sending the […]
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Idea Generation by “Thumbnail Sketches”
For every project we stick to our “Design, Technology, Business” principles. The word “design” may refer to idea design, flow design, graphic design and so on, which in the process we bring in lots of possibilities. One of the ways / techniques to achieve this is using “thumbnail sketches”. We sketch thumbnails of each page […]
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A radical new look for Facebook news feed
(Attached is the Facebook News Feed Screen Capture in 2008) Facebook will be holding a event tomorrow (March 7, 2013) to introduce a new look for its News Feed. News feed is a page which Facebook users viewed most. This is where we “connect” with our friends. The layout and display of news feed would […]
Read articleMore notes from the studio are on the way — including what we're building in security and AI.